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Frequently Asked Questions
Everything you need to know about shopping with Everyday Glow
Orders & Delivery
Do you deliver across Pakistan?
Yes, we deliver nationwide across Pakistan through trusted courier partners. Delivery usually takes 3-5 business days depending on your city.
Is delivery free?
Yes, we offer free delivery on all orders above Rs. 2,999. Orders below this amount have a standard shipping charge added at checkout.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available across Pakistan, alongside card and digital wallet payments. You can pay when your order arrives at your doorstep.
How can I track my order?
Once your order is dispatched, you'll receive a tracking number via SMS or email from our courier partner. You can also reach out to us directly for an order status update.
Products & Authenticity
Are your products 100% original?
Yes, all products listed on Everyday Glow are sourced as genuine, authentic items. Some listings are marked "Original Factory Leftover" — these are surplus stock from the original manufacturer, sold at a discount, and are just as authentic as regular stock.
What brands do you carry?
We stock a wide range of Korean skincare and international beauty brands including Cosrx, Anua, Beauty of Joseon, The Ordinary, Paula's Choice, CeraVe, Neutrogena, and many more, alongside affordable everyday makeup brands.
Are your products suitable for sensitive skin?
Most of our skincare products are suitable for everyday use, but skin sensitivity varies from person to person. We recommend checking the ingredient list on each product page and doing a patch test before full use.
Payments & Returns
What payment methods do you accept?
We accept Cash on Delivery, Visa, Mastercard, American Express, JCB, PayPal, Apple Pay, and Google Pay.
Can I return or exchange a product?
Unused and unopened products in their original packaging can be returned within 7 days of delivery. Due to hygiene reasons, opened cosmetics and skincare items cannot be returned. See our Return & Refund Policy for full details.
What if I receive a damaged or wrong item?
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos, and we'll arrange a free replacement or refund.
Still have a question? We're happy to help.
Contact usOrders
Below are some of are common questions about orders
How do I make a purchase?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
How do I know if my order is confirmed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Can I change my shipping address after my order is placed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
When will my order be shipped?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
What is your return policy?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
How long will it take until I receive my order?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
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